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FAQ

Q: How many models do you have for each tent?
A: 3 models. some special item has only one model, please check with our customer service.

Q: What's your quality waranty?
A: 1 year. but dont worry,we will always stand by if you meet any problem with your tent, we will assit you on the fixing.

Q: What payment terms do you accept?
A: Paypal and T/T

Q: Does the price include the shipping cost?
A: Yes, all prices are including shipping cost.

Q; How will you ship the tents to the customer?
A:   Sea freight shipment. sometimes air freight shipment.

Q: Do you have a fast storage distribution system in North America?
A: Yes, we will have a storage in LA port,  another one Canada.


Q: How long will it take from the order to the package to my address?
A: It depands on your location. Normally, it will take about 10 days for product ship out and take about 15 days to LA. and 7-10 days to your address.

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